Thinking about renting for an event and not sure how it all works? These are the questions we field most often from Sacramento planners, brides, and people throwing parties at home.
General Questions
How does the rental process work?
- Browse & Select — Look through our collection online, or come see it in person
- Quote — Send us your event details and we'll put together a price for what you need
- Confirm — Put down a deposit to hold your items
- Delivery — We bring everything to your venue on the day
- Enjoy — Use the items at your event
- Pickup — We come back and collect it all afterward, and no, you don't have to wash anything
How far in advance should I book?
During peak season, which runs April through October, two to three months ahead is a safe bet. Weddings and bigger events fill up faster — book those four to six months out if you can. We'll still try to make last-minute requests work when we have the inventory free.
What areas do you serve?
We deliver across the greater Sacramento region, including:
- Sacramento, Davis, Woodland, Dixon
- Roseville, Rocklin, Lincoln, Folsom
- Elk Grove, Galt, Rancho Cordova
- Plus a number of nearby towns
You can check the full service area map to see if we reach you.
Pricing & Payment
How is pricing determined?
A few things go into the number:
- What you're renting and how much of it
- How far your venue is from our Sacramento warehouse
- How long you keep the items — usually 24 to 48 hours
- Any special setup you need from us
What payment methods do you accept?
All major credit cards, cash, and bank transfers. We ask for a 50% deposit when you book, and the rest is due 7 days before the event.
Are there minimum order requirements?
There's no hard minimum, but the delivery fee makes more sense once you're at 25 or more place settings, or around $200 in rentals. Below that, the trip charge eats into the value.
Delivery & Logistics
Do you set up the items?
Standard delivery means we drop everything in one spot at your venue. If you want us to actually place items on the tables, that's a separate fee — ask about our setup packages and we'll sort it out.
What time are items delivered?
Usually the morning of your event or the evening before. It depends on what works for you and when your venue lets us in.
How are items returned?
Put everything back in the delivery crates — there's no need to wash a thing. We pick up at the time we agreed on, typically the morning after.
Breakage & Damage
What happens if something breaks?
Things break at events. It happens. A piece or two getting chipped is on us, and we don't charge for it. If a lot more than that comes back damaged, beyond what normal use would explain, we charge the replacement cost for those items.
Are the items insured?
Our inventory is insured, yes. That said, while the items are with you during the rental, they're your responsibility to look after.
Getting Started
Have an event coming up? Request a quote or call us at (916) 342-2432 and we'll go from there.
